update on poslaju

well... i guess i was being a little over dramatic the other day... ya laa... i was angry kann... lagi pun, i've heard one too many stories about their not-so-good service and i just couldnt accept the fact that it happened to me too.

anyway... the seller of the items that i purchased helped me to contact poslaju helpline - y'know, the 1-300-dunno-what-else number. The helpline personnel ask me to go to the nearest poslaju office and tell them what happened. if the items were really lost, then i need to fill in some form and perhaps i could get some compensation.

so... the next day, i went to kk poslaju lah... there were three counters. on my turn, i showed the poslaju lady the torn envelope:-

me : kemarin, ini (showing her the envelope) sampai tapi ada dua barang hilang.
poslaju lady : barang apa tu aa?
me : baju... sweater

the poslaju man at the next counter suddenly interrupted

poslaju man (to poslaju lady) : yang warna merah tu mangkali...

my turn to interrupt

me : bukan, warna pink. satu warna pink satu warna biru
poslaju man : apa jenama?
me : DKNY

poslaju man (to poslaju lady) : *whispering* oo.. itu laitu... tempat si George.

hah??? i was like, who the hell is 'si George'? ooo kana booking sudah ka?

so the lady asked me to wait for what seems like forever... and finally she came back with my pink DKNY sweater for girl age 4

but she seems to hv forgotten that there was one more missing item, so i reminded her..

me : yang satu lagi tu?
poslaju lady : oh, ada lagikah?

then she put both pink DKNY sweater for girl age 4 & the jeans along with the envelope on the weighing scale. then i saw her checking something on the poslaju sticker. baru pula sya tau, the weight of the package was actually written on it.

poslaju lady : mmm... oya kan... ada satu lagi... hmm... kenapa diorg tidak timbang dulu sebelum hantar tempat kamu aa?
me : *slowly* manaaaaalah sya tauuu....

huh! ask me pula?

ask me to wait again while she went looking for the other sweater and after about 5 minutes, she came back and said that they couldnt locate the item at that time, but assure me that they would keep looking and will call me when they found it.

my guess was that the other 'george' (the person who probably had the item) wasnt around.

the next day, as early as 8:30 a.m, poslaju called me and told me that they've found the sweater...

and that's the end of my story.

case closed.

moral of the story :

if you ever have this kind of problem, the best thing to do is to go to their office. chances are, the items will still be there. dont ever think that they would do all the necessary checking for you; i.e check whether the weight of the items received matches the weight written on that piece of paper. and also, make sure the items is properly packaged - not in paper envelopes which can be easily torn. diorg tu main umban2 ja tu...

remember to claim your missing things... otherwise, after a certain period of time, those items will definitely and officially become george's!